Questions Every Vehicle Owner Should Ask Their Mechanic
Getting to Know Your Mechanic
Just how well do you think you know your car mechanic? You shouldn’t always take someone’s word at face value without doing a little research on your own. Here is a super helpful list of questions you should ask your mechanic before spending any money on repairs:
- Ask for References – A reputable mechanic will be more than happy to give you a few referrals from satisfied customers. You can contact a person or two just to be 100% certain. If you are still unsure at this point, you can either check the BBB or find another garage in town. It never hurts to ask around!
- Is the Garage Properly Certified? – The most common certification to look for when selecting a garage is ASE or Automotive Service Excellence. The ASE certificate is a good indication that the shop has been properly approved. You may notice the certificate on the wall but ask the owner anyway.
- Used Parts Policy – What if something happens after you’ve paid for parts? Will you be reimbursed? Make sure you get a warranty on the new part in the event that something occurs down the line. If it fails during the agreed time span, you will not have to pay to replace the item. Get all the details in writing and have it signed by the owner so that you have complete proof and his signature as well.
- Payment Policies – This is very similar to the used parts policy in that you must get things on paper and authorize only services that need to be done. It’s important to get a free estimate if the garage offers one and determine the costs so you know exactly what you’re paying for. If the mechanic doesn’t want to sign or dodges the issue, just take your business elsewhere. It’s simply not worth the headache or hassle.